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January 17, 2020 16:37
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Incident management tool (imtc)
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## Use comands from hcom-spam | |
## Create | |
imtc inc create | p1 | Incident: Prod-decaf us-west-2 cluster severely degraded | Description: APIServers were knocked offline so cluster & dependent services have been in a degraded state. | --env=5 --mailto=HTechAll@expedia.com | |
## Update | |
imtc inc update | INC4025633 | Bringing forward roll of the cluster to flush out authentication issues. Trying to locate start of the disruption and identify root cause. | |
## Resolve | |
imtc inc resolve | INC4664828 | Control plane restored and ephemeral storage enlarged cleanly | --enddate=2020-01-17-15:58 |
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