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October 11, 2010 20:57
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# do you expect anyone but yuppies?! | |
A week or two ago, I received this message from a friend who's been in | |
the loop of sprout's activities for awhile: | |
**put the actual quote here! | |
My first instinct was to reply, "Well, no." | |
## putting it bluntly | |
That's only intended half-snidely. We know that the audience that we | |
reach is much broader than 'yuppies.' We also know that we do a much | |
worse job communicating the [financial] accessibility of our | |
programs than we could. No one is turned away from our programs for | |
lack of money. Despite that, for some people, the sticker price of a | |
number of our programs might be half a month's pay. And that is sure | |
to prevent some people from even asking if financial support is an option. | |
## putting it snidely | |
Although this is an obstacle we're continuing to tackle, I think | |
there's something interesting in the other, snide half of my response. | |
I resent the implicit judgment many socially conscious initiatives | |
seem to make: namely, that poor people are incapable of 'properly' | |
valuing things. In general, it seems that there are two, underlying | |
assumptions behind many initiatives primarily concerned with the | |
accessibility of something: | |
+ One: your audience is either too poor to afford your valuable | |
service, or they don't yet know that they want and need it. | |
+ Two: In fact, not only is there no market for your service among | |
your constituency, but there is a moral imperative to construct that | |
market. | |
In some ways, it reminds me of 'edutainment'--that genre of | |
'educational experience' characterized by the assumption that learning | |
is like cough medicine: important and benficient, but hard to swallow | |
and in need of sweet flavoring to cover up its true nature. | |
Certainly, I don't mean to suggest that social initiatives need to be | |
expensive to be good. But I do mean to say that I think that we would | |
do well to think of our work more like traditional products. Note | |
that I think that's pretty different than thinking of our constituency | |
as traditional customers. Mostly, I mean to say that we would do well | |
to cultivate an abiding respect for how people decide to spend their | |
time and money. If our work isn't compelling enough to compete with | |
other lifestyle choices, that is a reflection more of our work than | |
others' lifestyles. | |
Note that this is separate from whether your work is subsidized by | |
grants or the government or whatever. But for us, we've found that | |
it's helpful to select for feedback loops which encourage us to TK | |
** I don't know where this paragraph would be going. I'd probably c | |
It's as though we assume that people aren't customers for 'good | |
things,' as though their money and time comes out of a different | |
wallet than the money people use for entertainment or vacations or | |
shopping or whatever else we stereotype them into wanting. When people lambast 'urban youth' for their | |
sneaker budget, they simultaneously denigrate that financial choice | |
("Who the fuck **do you have thoughts about language on sprout's blog?** spends $200 on sneakers?") and fail to recognize that | |
that sneaker company probably has a bigger effect on the lives of youth | |
than the multitude of well-meaning efforts that their nonprofit deploy | |
charitably. | |
To be clear, I don't think we're in any different of a spot. I think there are | |
very few people who would describe themselves as poor and then turn | |
around and say, "But luckily, sprout's in my life." | |
## putting it strategically | |
And then, there's an overarching question of strategy. What I | |
eventually said to Joe--the friend who commented on our program's | |
price--was that we feel it is far more reasonable to make something | |
which was really compelling, and then broaden its accessibility, than | |
to try to do the reverse: work with all audiences, produce something | |
that will likely be mediocre, and then work to increase its quality. | |
## so what do we plan to do about it? | |
In the near term, all this means for us is that we're trying to focus | |
on improving the quality of our work. Even though people really like | |
our programs, we think that's more because of | |
[low expectations in education]() than anything else. If you ask us, | |
we'd say that we fall squarely in the middle of the ['taste gap'](). **add a clause that describes what this is.** | |
And so in the near term, we'll continue to work to improve the clarity | |
and availability of [our financial support](), but this comes second | |
to our work's quality--at least until we feel we have developed work we are proud of at which point we will aim to | |
**Taking a wider view, I found myself wanting some more discussion about the idea of what people "should" want. How, implicitly, there are totally classist, racist, etc. ideals embedded in the idea that "everyone needs algebra" and, therefore, since poor people need it too, there's got to be some cheap maths for them. I would even want to make another connection with the shoe industry saying that the very idea of "creating a market" within a group that doesn't yet want what you are offering can only happen coercively if you are trying to give it to them in a dishonest way (i.e. disguised as something else--a la cough syrup) This might be slightly outside the scope of what you're writing, though. . . | |
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