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#Introduction to Devops Resources:

##Chapter 1

2015 State of DevOps Report https://puppet.com/resources/white-paper/2015-state-of-devops-report

Knight Capital https://en.wikipedia.org/wiki/Knight_Capital_Group

Ron Westrum Model http://qualitysafety.bmj.com/content/13/suppl_2/ii22.full.pdf+html

CONTINUOUS DELIVERY https://continuousdelivery.com/

Lean software development https://en.wikipedia.org/wiki/Lean_software_development

###Blogs

What Devops Means to Me (CAMS) https://blog.chef.io/2010/07/16/what-devops-means-to-me/

IT Revolution Convergence of Devops The Convergence of DevOps http://itrevolution.com/the-convergence-of-devops/

IT Revolution The And on Chord http://itrevolution.com/kata/

Operations is a competitive advantage… (Secret Sauce for Startups!) http://radar.oreilly.com/2007/10/operations-is-a-competitive-ad.html

The History Of DevOps http://itrevolution.com/the-history-of-devops/

What is DevOps? (Wall of Confusion)  http://dev2ops.org/2010/02/what-is-devops/

What Is DevOps? https://theagileadmin.com/what-is-devops/

Knight Capital http://www.kitchensoap.com/2013/10/29/counterfactuals-knight-capital/

https://en.wikipedia.org/wiki/Knight_Capital_Group

###Books

The Machine that changed the world

Lean Software Development

Web Operations

The Lean Startup

The Phoenix Project

Devops Handbook

The Goal

###Presentations

Andrew Clay Shafer - Agile Infrastructure http://www.slideshare.net/littleidea/agile-infrastructure-velocity-09

DevOps Connect cdSummit: John Willis Kata Presentation https://www.youtube.com/watch?v=0N0SBcp0mjY

Velocity 09: John Allspaw and Paul Hammond, "10+ Deploys Per Day https://www.youtube.com/watch?v=LdOe18KhtT4

The DevOps Transformation https://www.youtube.com/watch?v=3KpPBnEtRj4

Netflix: Culture and Responsibility http://www.slideshare.net/reed2001/culture-1798664/

there is no talent shortage -- velocity NYC 2013 -- Andrew Clay Shafer https://www.youtube.com/watch?v=P_sWGl7MzhU

Spotify engineering culture (part 1) https://puppet.com/resources/white-paper/2015-state-of-devops-report

Transforming Software Development https://www.youtube.com/watch?v=YCrhemssYuI

Leading A DevOps Transformation: Lessons Learned http://www.slideshare.net/realgenekim/leading-a-devops-transformation-lessons-learned

###Podcasts

Agile Infrastructure with Andrew Shafer – Agile Executive 004 https://theagileexecutive.com/2009/07/17/agileexec004/

DevOps Cafe Episode 64 - Nicole Forsgren http://devopscafe.org/show/2015/11/18/devops-cafe-episode-64-nicole-forsgren.html

DevOps Cafe Episode 44 Gene Kim http://devopscafe.org/show/2013/11/19/devops-cafe-episode-44.html

Episode 16 (with Video!) - Early Devops Leaders Roundtable http://devopscafe.org/show/2010/11/15/episode-16-with-video.html

##Chapter 2

The Satir Change Model http://stevenmsmith.com/ar-satir-change-model/

The Small Batches Principle http://queue.acm.org/detail.cfm?id=2945077

Theory of constraints https://en.wikipedia.org/wiki/Theory_of_constraints

Resilience Engineering: Learning to Embrace Failure http://queue.acm.org/detail.cfm?id=2371297

Fault Injection in Production - Making the case for resilience testing http://queue.acm.org/detail.cfm?id=2353017

REVERSING BURNOUT http://graphics8.nytimes.com/packages/pdf/business/06.BURNOUT.FINAL.pdf

2015 State of DevOps Report https://puppet.com/resources/white-paper/2015-state-of-devops-report

###Blogs

Kanbans and DevOps: Resource Guide for “The Phoenix Project” (Part 2) http://itrevolution.com/resource-guide-for-the-phoenix-project-kanbans-part-2/

The Netflix Simian Army http://techblog.netflix.com/2011/07/netflix-simian-army.html

FIT : Failure Injection Testing http://techblog.netflix.com/2014/10/fit-failure-injection-testing.html

DevOps keeps it cool with ICE http://radar.oreilly.com/2015/01/devops-keeps-it-cool-with-ice.html

Empathy: The Essence of DevOps http://blog.ingineering.it/post/72964480807/empathy-the-essence-of-devops

Karōjisatsu (Burnout) http://itrevolution.com/karojisatsu/

Feature flags, dark launches, and canary releases for all: LaunchDarkly first year in review http://blog.launchdarkly.com/feature-flags-dark-launches-and-canary-releases-for-all-launchdarkly-first-year-in-review/

Feature flags and canary, dark, and A/B releases http://www.pragmaticdevops.com/2014/05/continuous-delivery/feature-flags-and-canary-dark-and-ab-releases/

How does Etsy manage development and operations? https://codeascraft.com/2011/02/04/how-does-etsy-manage-development-and-operations/

One Of The Best DevOps Talks On IT Transformation: “Continuously Deploying Culture” by Rembetsy and McDonnell, Velocity London 2012 http://itrevolution.com/one-of-the-best-devops-talks-on-it-transformation-continuously-deploying-culture-by-rembetsy-and-mcdonnell-velocity-london-2012/

Introduction to the Improvement Kata http://www.slideshare.net/mike734/introduction-to-the-improvement-kata

How Many Times Do You Pull the Andon Cord Each Day? http://gembapantarei.com/2008/04/how_many_times_do_you_pull_the_andon_cord_each_day.html

Book Review: “The High Velocity Edge” by Dr. Steven Spear http://itrevolution.com/devops-book-review-the-high-velocity-edge-by-dr-steven-spear/

The Three Ways: The Principles Underpinning DevOps http://itrevolution.com/the-three-ways-principles-underpinning-devops/

A Personal Reinterpretation Of The Three Ways http://itrevolution.com/a-personal-reinterpretation-of-the-three-ways/

Docker and the Three Ways of DevOps Part 1: The First Way – Systems Thinking  https://blog.docker.com/2015/05/docker-three-ways-devops/

How to initiate a DevOps Transformation (Video) http://dev2ops.org/2013/12/how-to-initiate-a-devops-transformation-video/

Improving Flow: Fix the Handoffs to Remove Your Worst Bottlenecks http://dev2ops.org/2012/11/improving-flow-fix-the-handoffs-to-remove-your-worst-bottlenecks/

Use DevOps to Turn IT into a Strategic Weapon http://dev2ops.org/2012/09/use-devops-to-turn-it-into-a-strategic-weapon/

###Books

Learning to See - Mike Rother

Value Stream Mapping: How to Visualize Work and Align Leadership for Organizational Transformation - by Karen Martin, Mike Osterling

Personal Kanban - Jim Benson

Kanban - David J Anderson

The Lean Startup: How Today's Entrepreneurs Use Continuous Innovation to Create Radically Successful Businesses - Eric Ries

Lean Software Development: An Agile Toolkit by Mary Poppendieck (Author), Tom Poppendieck (Author)

Beyond the Goal: Eliyahu Goldratt Speaks on the Theory of Constraints (Your Coach in a Box) Audio CD – Audiobook, CD, Unabridged by Eliyahu Goldratt

The Art of Monitoring - James Turnbull

Monitoring with Graphite Tracking Dynamic Host and Application Metrics at Scale By Jason Dixon

Effective DevOps by Katherine Daniels, Jennifer Davis

The Practice of Cloud System Administration: Designing and Operating Large Distributed Systems, Volume 2 1st Edition by Thomas A. Limoncelli

The Heart of Change: Real-Life Stories of How People Change Their Organizations  https://www.amazon.com/Heart-Change-Real-Life-Stories-Organizations/dp/1422187330

Thinking in Systems: A Primer  https://www.amazon.com/Thinking-Systems-Donella-H-Meadows/dp/1603580557

Toyota Kata: Managing People for Improvement, Adaptiveness and Superior Results 1st Edition by Mike Rother

The High-Velocity Edge: How Market Leaders Leverage Operational Excellence to Beat the Competition Hardcover – May 3, 2010 by Steven J. Spear

###Presentations

DevOps Kaizen: Practical Steps to Start & Sustain a Transformation http://www.slideshare.net/dev2ops/devops-kaizen-practical-steps-to-start-sustain-a-transformation

Support and Initiate a DevOps Transformation http://www.slideshare.net/dev2ops/support-and-initiate-a-devops-transformation

David Anderson Kanban At Q Con http://www.slideshare.net/deimos/david-anderson-kanban-at-q-con

A Kanban System for Software Engineering https://www.infoq.com/presentations/kanban-for-software

Watch This One Piece Flow vs. Mass Production Envelope Stuffing Lean Thinking Simulation https://www.youtube.com/watch?v=Dr67i5SdXiM

DOES15 - Dominica DeGrandis - The Shape of Uncertainty https://www.youtube.com/watch?v=Gp05i0d34gg

Monitor Videos https://vimeo.com/monitorama

Simple math for anomaly detection toufic boubez - metafor software - monitorama pdx 2014-05-05 https://vimeo.com/95069158

http://www.slideshare.net/tboubez/simple-math-for-anomaly-detection-toufic-boubez-metafor-software-monitorama-pdx-20140505

GameDay: Creating Resiliency Through Destruction https://www.youtube.com/watch?v=zoz0ZjfrQ9s

The Cynefin Framework https://www.youtube.com/watch?v=N7oz366X0-8

Qcon NYC 2016 - Psychology and/of High Performance Organizations http://www.slideshare.net/botchagalupe/psychology-andof-high-performance-organizations

Devopsdays Atlanta 2016 - Keynote (Burnout) https://www.youtube.com/watch?v=E84vWVJyi30&index=5&list=PL5pdUnQbCX6sgW8SUD0yE7dWiL1SHTO1o

DOES15 - Courtney Kissler & Jason Josephy - Mindsets and Metrics and Mainframes... Oh My! https://www.youtube.com/watch?v=88_y1YFsRig

DOES15 - Steve Spear - Creating High Velocity Organizations https://www.youtube.com/watch?v=onwhZwroQHs

there is no talent shortage -- velocity NYC 2013 -- andrew clay shafer https://www.youtube.com/watch?v=P_sWGl7MzhU

Morgue: Helping Better Understand Events by Building a Post Mortem Tool - Bethany Macri https://vimeo.com/77206751#t=27m40s

###Podcasts

DevOps Cafe Episode 62 - Mary and Tom Poppendieck http://devopscafe.org/show/2015/8/16/devops-cafe-episode-62-mary-and-tom-poppendieck.html

DevOps Cafe Episode 37 Andrew Shafer http://devopscafe.org/show/2012/12/12/devops-cafe-episode-37.html

DevOps Cafe Episode 23 - Be Rockwood http://devopscafe.org/show/2012/3/5/devops-cafe-episode-23.html

##Chapter 3

The ETTO Principle - Efficiency-Thoroughness Trade-Off http://erikhollnagel.com/ideas/etto-principle/index.html

Acceptance test–driven development https://en.wikipedia.org/wiki/Acceptance_test%E2%80%93driven_development

why fostering a growth mindset in organizations matters http://knowledge.senndelaney.com/docs/thought_papers/pdf/stanford_agilitystudy_hart.pdf

How Do Committees Invent? Melvin E. Conway http://www.melconway.com/Home/Committees_Paper.html

Conway's law https://en.wikipedia.org/wiki/Conway%27s_law

Exploring the Duality between Product and Organizational Architectures: A Test of the “Mirroring” Hypothesis http://www.hbs.edu/faculty/Publication%20Files/08-039_1861e507-1dc1-4602-85b8-90d71559d85b.pdf

###Blogs

Martin Fowler Strangler Application http://www.martinfowler.com/bliki/StranglerApplication.html

Scaled Agile Framework http://www.scaledagileframework.com/lean-agile-mindset/

5 Surprising Ways to Get Motivated https://www.verywell.com/surprising-ways-to-get-motivated-2795388

The Five Monkeys Experiment (with a new lesson) http://johnstepper.com/2013/10/26/the-five-monkeys-experiment-with-a-new-lesson/

DevOpsDays Minneapolis 2014 -- Dan Slimmon, Conway's Law: The Skeleton of DevOps https://www.youtube.com/watch?v=dYvNwPkfmCw

DEALING WITH CREAKY LEGACY PLATFORMS http://jonnyleroy.com/2011/02/03/dealing-with-creaky-legacy-platforms/

Two-pizza teams: Werner Vogels on Amazon’s secrets for innovation at TNW Europe Conference http://thenextweb.com/insider/2015/04/23/two-pizza-teams-werner-vogels-on-amazons-secrets-for-innovation-at-tnw-europe-conference/

The Second Toyota Paradox: How Delaying Decisions Can Make Better Cars Faster http://sloanreview.mit.edu/article/the-second-toyota-paradox-how-delaying-decisions-can-make-better-cars-faster/

Trash Your Servers and Burn Your Code: Immutable Infrastructure and Disposable Components http://chadfowler.com/2013/06/23/immutable-deployments.html

Building with Legos http://techblog.netflix.com/2011/08/building-with-legos.html

Test-driven development https://en.wikipedia.org/wiki/Test-driven_development

Facebook Chat https://www.facebook.com/notes/facebook-engineering/facebook-chat/14218138919/

###Presentations

John Willis presenting on DevOps Culture at SV DevOps Meetup (4/18/13) https://www.youtube.com/watch?v=kbvMmNrz8Kk

Damon Edwards - horse to water… https://youtu.be/6Ry40h1UAyE

DOES15 - DOES15 - Paula Thrasher - Three Steps to Change: Lessons from Battling Bureaucracy https://www.youtube.com/watch?v=Hen6lk3J_ss

DOES14 Nordstrom  https://youtu.be/6Ry40h1UAyE

DOES15 - Jody Mulkey - DevOps in the Enterprise: A Transformation Journey https://www.youtube.com/watch?v=USYrDaPEFtM

DOES15 - Heather Mickman & Ross Clanton - (Re)building an Engineering Culture: DevOps at Target https://www.youtube.com/watch?v=7s-VbB1fG5o

DOES15 - Scott Prugh & Erica Morrison - Conway & Taylor Meet the Strangler (v2.0) https://www.youtube.com/watch?v=tKdIHCL0DUg

DOES15 - Carmen DeArdo - How DevOps is Enabling Lean Application Development https://www.youtube.com/watch?v=sL7wHJj25DA

DOES14 - Scott Prugh - CSG - DevOps and Lean in Legacy Environments https://www.youtube.com/watch?v=f4et0EGvKXA

The story of DevOps at National Instruments - Ernest Mueller, James Wickett, Karthik Gaekwad https://vimeo.com/62931927

DOES15 - Ernest Mueller - DevOps Transformations At National Instruments https://www.youtube.com/watch?v=6Ry40h1UAyE

Change your mindset, change the game | Dr. Alia Crum | TEDxTraverseCity https://www.youtube.com/watch?v=0tqq66zwa7g

Turn the Ship Around! How to Create Leaders at Every Level https://www.youtube.com/watch?v=iiwUqnvY1l0

Simon Sinek: How great leaders inspire action https://www.ted.com/talks/simon_sinek_how_great_leaders_inspire_action?language=en

Growing from the Few to the Many: Scaling the Operations Organization at Facebook https://www.infoq.com/presentations/scaling-operations-facebook

Velocity 2012: Jesse Robbins, "Changing Culture & Being a force for Awesome” https://www.youtube.com/watch?v=OU8ihx3nT6I

Open Mic Episode 2 (Video!) (Kaching - Wealthfront) http://devopscafe.org/show/2010/9/9/open-mic-episode-2-video.html

###Podcasts

DevOps Cafe Episode 65 - John interviews Damon http://devopscafe.org/show/2015/12/15/devops-cafe-episode-65-john-interviews-damon.html

DevOps Cafe Episode 61 - Jody Mulkey http://devopscafe.org/show/2015/7/27/devops-cafe-episode-61-jody-mulkey.html

DevOps Cafe Episode 60 - Paula Thrasher http://devopscafe.org/show/2015/5/15/devops-cafe-episode-60-paula-thrasher.html

This American Life - 561: NUMMI 2015” http://www.thisamericanlife.org/radio-archives/episode/561/nummi-2015

DevOps Cafe Episode 55 - Tom Limoncelli http://devopscafe.org/show/2014/9/30/devops-cafe-episode-55-tom-limoncelli.html

DevOps Cafe Episode 30 - David J Anderson and Dominica DeGrandis (Kanban) http://devopscafe.org/show/2012/6/13/devops-cafe-episode-30.html

Open Mic Episode 2 (Video!) (Kaching - Wealthfront) http://devopscafe.org/show/2010/9/9/open-mic-episode-2-video.html

##Chapter 4

The Deployment Production Line https://continuousdelivery.com/wp-content/uploads/2011/04/deployment_production_line.pdf

Turing Equivalence in Automated Systems Administration http://www.infrastructures.org/papers/turing/turing.html

Cloudinit http://cloudinit.readthedocs.io/en/latest/

Cloudinit on Redhat https://access.redhat.com/documentation/en-US/Red_Hat_Enterprise_Linux_OpenStack_Platform/4/html/End_User_Guide/user-data.html

Assessing Docker and Containers for Five Software Delivery Use Cases (Gartner) https://www.gartner.com/doc/3038125/assessing-docker-containers-software-delivery

Rugged Software https://www.ruggedsoftware.org/

###Books

Extreme Programming Explained: Embrace Change, 2nd Edition (The XP Series) by Kent Beck

Continuous Delivery: Reliable Software Releases through Build, Test, and Deployment Automation  Jen Humble and David Farley


The Practice of Cloud System Administration: Designing and Operating Large Distributed Systems, Volume 2 Thomas A. Limoncelli 


Effective DevOps: Building a Culture of Collaboration, Affinity, and Tooling at Scale Jennifer Davis and Katherine Daniels

Vagrant: Up and Running 1st Edition by Mitchell Hashimoto

Lean Enterprise: How High Performance Organizations Innovate at Scale (Lean by Jez Humble

Toyota Supply Chain Management: A Strategic Approach to Toyota's Renowned by Ananth Iyer

###Presentations

DOES16 London - Damon Edwards and John Willis - Better, Faster, and Cheaper. How? https://www.youtube.com/watch?v=j9fC4raB-bA

What is a Service Delivery Platform? https://vimeo.com/46125904

Architectures for open and scalable clouds http://www.slideshare.net/randybias/architectures-for-open-and-scalable-clouds

RackN Google K8s FAST Demo https://www.youtube.com/watch?v=TPUfJsMv-YE

Realizing Linux Containers (LXC) http://www.slideshare.net/BodenRussell/realizing-linux-containerslxc

Immutable infrastructure with Docker and containers (GlueCon 2015) http://www.slideshare.net/jpetazzo/immutable-infrastructure-with-docker-and-containers-gluecon-2015

Immutable Infrastructure with Docker and EC2 by Michael Bryzek (Gilt) https://www.youtube.com/watch?v=GaHzdqFithc

GTAC 2014: Move Fast & Don't Break Things - Google https://www.youtube.com/watch?v=j_JviA5nvS0

Stephen Ritchie - Agile Testing Best Practices https://www.youtube.com/watch?v=47YBqsXDEzY

Velocity 2011: Jon Jenkins, "Velocity Culture” https://www.youtube.com/watch?v=dxk8b9rSKOo

###Podcasts

DevOps Cafe Episode 33 - Jez Humble http://devopscafe.org/show/2012/9/26/devops-cafe-episode-33.html

##Chapter 5

HER CODE GOT HUMANS ON THE MOON—AND INVENTED SOFTWARE ITSELF http://www.wired.com/2015/10/margaret-hamilton-nasa-apollo/

Resilience Engineering: Learning to Embrace Failure http://queue.acm.org/detail.cfm?id=2371297

Fault Injection in Production - Making the case for resilience testing http://queue.acm.org/detail.cfm?id=2353017

Beer distribution game https://en.wikipedia.org/wiki/Beer_distribution_game

The Flaw of Averages http://www.flawofaverages.com/

Anomaly Detection: A Survey http://www-users.cs.umn.edu/~banerjee/papers/09/anomaly.pdf

A Leader's Framework for Decision Making - Harvard Business Review https://hbr.org/2007/11/a-leaders-framework-for-decision-making/

Github Hystrix https://github.com/netflix/hystrix/wiki

Say Hello to Hubot https://github.com/blog/968-say-hello-to-hubot

###Blogs

TRADE-OFFS UNDER PRESSURE: HEURISTICS AND OBSERVATIONS OF TEAMS RESOLVING INTERNET SERVICE OUTAGES http://lup.lub.lu.se/luur/download?func=downloadFile&recordOId=8084520&fileOId=8084521

How Anomaly Response is Distributed Across Functionally Distinct Teams in Space Shuttle Mission Control http://edm.sagepub.com/content/1/4/405.abstract

The Netflix Simian Army http://techblog.netflix.com/2011/07/netflix-simian-army.html

FIT : Failure Injection Testing http://techblog.netflix.com/2014/10/fit-failure-injection-testing.html

Tracking Every Release https://codeascraft.com/2010/12/08/track-every-release/

Variation – The Root of All Process Evil https://www.isixsigma.com/tools-templates/variation/variation-root-all-process-evil/

Why Averages Suck and Percentiles are Great http://apmblog.dynatrace.com/2012/11/14/why-averages-suck-and-percentiles-are-great/

RAD - Outlier Detection on Big Data http://techblog.netflix.com/2015/02/rad-outlier-detection-on-big-data.html

Statistical Anomaly Detection http://www.ebaytechblog.com/2015/08/19/statistical-anomaly-detection/

Cognitive Edge http://old.cognitive-edge.com/

CircuitBreaker http://martinfowler.com/bliki/CircuitBreaker.html

Introducing Hystrix for Resilience Engineering http://techblog.netflix.com/2012/11/hystrix.html

What is ChatOps? A guide to its evolution, adoption, and significance http://blogs.atlassian.com/2016/01/what-is-chatops-adoption-guide/

###Books

Site Reliability Engineering How Google Runs Production Systems By Betsy Beyer, Chris Jones, Jennifer Petoff, Niall Richard Murphy

The Practice of Cloud System Administration: Designing and Operating Large Distributed Systems, Volume 2 Thomas A. Limoncelli

Failure Is Not an Option: Mission Control From Mercury to Apollo 13 and Beyond by Gene Kranz

The Challenger Launch Decision: Risky Technology, Culture, and Deviance at NASA by Diane Vaughan

Thinking in Systems: A Primer  https://www.amazon.com/Thinking-Systems-Donella-H-Meadows/dp/1603580557

Designing Delivery: Rethinking IT in the Digital Service Economy 1st Edition by Sussna

The Art of Monitoring - James Turnbull

Monitoring with Graphite Tracking Dynamic Host and Application Metrics at Scale By Jason Dixon

Building Microservices 1st Edition by Sam Newman

In Search of Certainty: The science of our information infrastructure Paperback – by Mark Burgess

Beyond the Goal: Eliyahu Goldratt Speaks on the Theory of Constraints (Your Coach in a Box) Audio CD – Audiobook, CD, Unabridged by Eliyahu Goldratt

Release It!: Design and Deploy Production-Ready Software (Pragmatic Programmers) by Michael T. Nygard

Thinking in Promises 1st Edition by Mark Burgess

###Presentations

Keys to SRE https://www.youtube.com/watch?v=n4Wf14e2jxQ

Incident Response: Trade-offs Under Pressure https://www.infoq.com/presentations/incident-response

Making a Sandwich: Effective Feedback Techniques https://www.infoq.com/presentations/feedback-models-techniques

Informally Codifies “OK” Dev “We Go or No-Go: Operability and Contingency Planning at etsy.com http://www.slideshare.net/jallspaw/go-or-nogo-operability-and-contingency-planning-at-etsycom/10-Informally_Codies_OK_Dev_We

Move Fast, Unbreak Things! - Petr Lapukhov, Facebook https://www.youtube.com/watch?v=zs2Zn9rW3Ow

Veresh Sita, Alaska Airlines - ChefConf 2016 Keynote https://www.youtube.com/watch?v=mGJkhuRlvTo

Monitorama PDX 2014 - Toufic Boubez https://vimeo.com/95069158

Adaptive Availability for Quality of Service https://www.infoq.com/presentations/time-series-database

Adaptive availability http://www.slideshare.net/postwait/adaptive-availability

The Importance of Features for Statistical Anomaly Detection (Ebay) https://www.usenix.org/sites/default/files/conference/protected-files/hotcloud15_slides_goldberg.pdf

Talk: From Cybernetics To DevOps and Beyond - Jeff Sussna - DevOpsDays Belgium 2014 https://vimeo.com/114017635

DevOps Day LA: Promise Theory for Dummies - John Willis https://www.youtube.com/watch?v=y3yplqTFywY

ChatOps at GitHub - Jesse Newland https://www.youtube.com/watch?v=NST3u-GjjFw

Real World ChatOps https://www.youtube.com/watch?v=X9FLsMup0A0

ChatOps Unplugged: A Beginner's Guide https://www.youtube.com/watch?v=1srw4yjQcN0

###Podcasts

DevOps Cafe Episode 50 - Adrian Cockcroft http://devopscafe.org/show/2014/7/22/devops-cafe-episode-50-adrian-cockcroft.html

PAPod 78 - Chaos Monkeys - Adrian Cockcroft http://preaccidentpodcast.podbean.com/e/papod-78-chaos-monkeys-adrian-cockcroft/

PAPod 57 - John Alspaw - ULWHS sponsor http://preaccidentpodcast.podbean.com/e/papod-57-system-reliability-john-allspaw/

DevOps Cafe Episode 27 http://devopscafe.org/show/2012/5/10/devops-cafe-episode-27.html

##Chapter 6

W. Edwards Deming https://en.wikipedia.org/wiki/W._Edwards_Deming

The Fifth Discipline https://en.wikipedia.org/wiki/The_Fifth_Discipline

DLOQ Survey http://www.partnersforlearning.com/instructions.html

The Dimensions of a Learning Organization Questionnaire (DLOQ) http://adh.sagepub.com/content/15/2/127

###Blogs

Deming’s 14 Points https://www.deming.org/theman/theories/fourteenpoints

Peter Senge and the learning organization http://infed.org/mobi/peter-senge-and-the-learning-organization/

The Situation – Behavior – Impact Feedback Tool https://calendar.google.com/calendar/render?tab=mc#main_7%7Cday

Applying Feedback Techniques (Dan Noth) https://www.infoq.com/news/2016/03/feedback-techniques

Blameless PostMortems and a Just Culture https://codeascraft.com/2012/05/22/blameless-postmortems/

Blameless Pos_Mortems (VictorOps) https://victorops.com/wp-content/uploads/2014/09/Blameless-Post-Mortems.pdf

###Books

Out of the Crisis (14 Points) Book by W. Edwards Deming

The New Economics for Industry, Government, Education (SoPK) By W. Edwards Deming

The Fifth Discipline Book by Peter Senge

The Field Guide to Understanding Human Error 1st Edition by Sidney Dekker

Just Culture: Balancing Safety and Accountability 2nd Edition by Sidney Dekker

The Human Side of Postmortems Book by Dave Zwieback

Beyond Blame: Learning From Failure and Success Paperback by Dave Zwieback

###Presentations

John Willis' Ignite talk: "Devops and Dr Deming’s 14 Points" (Velocity NY 2014) https://www.youtube.com/watch?v=7g3uqSzWVZs

"Deming to Devops: The Science Behind Devops", John Willis https://www.youtube.com/watch?v=QcRWQIL5qus

Neo Taylorism or DevOps Anti Patterns http://itrevolution.com/neo-taylorism-or-devops-anti-patterns/

DevOpsDays Brisbane 2014 - Sidney Decker - System Failure, Human Error: Who’s to Blame? https://vimeo.com/102167635

The Ladder of Inference Creates Bad Judgment https://www.youtube.com/watch?v=K9nFhs5W8o8

Rethinking thinking - Trevor Maber http://ed.ted.com/lessons/rethinking-thinking-trevor-maber

devops - what's missing? what's next? http://www.slideshare.net/littleidea/devops-whats-missing-whats-next

Seven Aspects of our Culture (Netflix Culture Deck) http://www.slideshare.net/reed2001/culture-1798664/18-Seven_Aspects_of_our_Culture

Patty McCord: A Culture of Innovation https://www.youtube.com/watch?v=o3e1lnixKBM

Rebecca Miller-Webster | Frameworks for Feedback | devopsdaysATL 2016 https://youtu.be/WcdNAIoTjfU?list=PL5pdUnQbCX6sgW8SUD0yE7dWiL1SHTO1o

Making a Sandwich: Effective Feedback Techniques https://qconlondon.com/speakers/dan-north

###Podcasts

DevOps Cafe Episode 56 - Sidney Dekker http://devopscafe.org/show/2014/10/20/devops-cafe-episode-56-sidney-dekker.html

APod 47 - Beyond Blame - Dave Zwieback http://preaccidentpodcast.podbean.com/e/papod-47-beyond-blame-dave-zwieback/

PAPod 79 - David Woods: The History of the New View - Part 1 http://preaccidentpodcast.podbean.com/e/papod-79-david-woods-the-history-of-the-new-view/

PAPod 63 - Leading Safety in the New View - John Alspaw and Bob Edwards http://preaccidentpodcast.podbean.com/e/papod-63-leading-safety-in-the-new-view-john-alspaw-and-bob-edwards/

DevOps Cafe Episode 67 - Mark Imbriaco http://devopscafe.org/show/2016/6/8/devops-cafe-episode-67-mark-imbriaco.html

Martin Fowler - Strangler Application http://www.martinfowler.com/bliki/StranglerApplication.html

DOES14 - Scott Prugh - CSG - DevOps and Lean in Legacy Environments https://www.youtube.com/watch?v=f4et0EGvKXA

DOES15 - Scott Prugh & Erica Morrison - Conway & Taylor Meet the Strangler (v2.0) https://www.youtube.com/watch?v=tKdIHCL0DUg

Acceptance test-driven development https://en.wikipedia.org/wiki/Acceptance_test%E2%80%93driven_development

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