Our mechanism for developing user centered designs involves (1) continuous user interviews to understand customer needs, (2) providing a support chat, in every application window, that is constantly being monitored where users can denote any issues to our teams, (3) tracking of all bugs and issues through customer support teams and zendesk tickets that are inputted by users and reviewing by our operations team, (4) acquiring feedback on any scoping documents and designs prior to development to ensure usability of proposed solutions, and (5) enabling users to submit features requests that we review and scope internally to be part of development roadmaps.
Created
May 10, 2022 19:07
-
-
Save mvanlonden/6eb2246ef3dffffbd556310318d8f5a0 to your computer and use it in GitHub Desktop.
A description of Canvas Medical's UCD process for ONC certification.
Sign up for free
to join this conversation on GitHub.
Already have an account?
Sign in to comment