MyMotivation customer privacy notice This privacy notice tells you what to expect us to do with your personal information. Contact details Email m.consulting.apps@gmail.com What information we collect, use, and why We collect or use the following information for the operation of customer accounts and guarantees: Information used for security purposes We collect or use the following information for service updates or marketing purposes: Location data IP addresses Website and app user journey information Lawful bases Our lawful bases for collecting or using personal information for the operation of customer accounts and guarantees are: Legitimate interest: To enable saving of customer preferences Our lawful bases for collecting or using personal information for service updates or marketing purposes are: Legitimate interest: To provide app updates to the correct audience Where we get personal information from Third parties: Google services, Apple services How long we keep information We store your information for as long as you have the app installed on your device. For information on how long we keep personal information, see our retention schedule at Who we share information with Data processors Google Inc. This data processor does the following activities for us: Manage the distribution of the app. Apple inc. This data processor does the following activities for us: Manage the distribution of the app Sharing information outside the UK Where necessary, our data processors may share personal information outside of the UK. When doing so, they comply with the UK GDPR, making sure appropriate safeguards are in place. Please contact us for more information. Your data protection rights Under data protection law, you have rights including: Your right of access - You have the right to ask us for copies of your personal data. Your right to rectification - You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. Your right to erasure - You have the right to ask us to erase your personal data in certain circumstances. Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal data in certain circumstances. Your right to object to processing - You have the right to object to the processing of your personal data in certain circumstances. Your right to data portability - You have the right to ask that we transfer the personal data you gave us to another organisation, or to you, in certain circumstances. Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent. You don’t usually need to pay a fee to exercise your rights. If you make a request, we have one calendar month to respond to you. To make a data protection rights request, please contact us using the contact details at the top of this privacy notice. How to complain If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice. If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO. The ICO’s address:            Information Commissioner’s Office Wycliffe House Water Lane Wilmslow Cheshire SK9 5AF Helpline number: 0303 123 1113 Website: https://www.ico.org.uk/make-a-complaint Last updated 22 July 2024