Created
January 18, 2011 19:59
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| def new | |
| @ticket = Ticket.find(:id) | |
| @company = Company.new(:app => @ticket) | |
| respond_to do |format| | |
| format.html # new.html.erb | |
| format.xml { render :xml => @company } | |
| end | |
| end |
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| = form_for [@ticketable, Ticket.new] do |f| | |
| = f.error_messages | |
| - f.hidden_field :ticketable_id | |
| - f.hidden_field :ticketable_type | |
| %p | |
| = f.label :title, "Brief Title for Issue" | |
| = f.text_field :title | |
| %p | |
| = f.label :call_type | |
| %br/ | |
| = f.select :call_type, Ticket::Types.collect { |t| [t.first.to_s, t.last] } | |
| #ticket_priority_field.field | |
| = f.label :priority | |
| %br/ | |
| = f.select :priority, Ticket.priorities.keys | |
| %p | |
| = f.label :description | |
| %br/ | |
| = f.text_area :description | |
| %p | |
| = f.label :call_back_needed | |
| %br/ | |
| = f.check_box :call_back_needed | |
| %p | |
| = f.label :status | |
| %br/ | |
| = f.select :status, Ticket::Status.collect { |t| [t.first.to_s, t.last] } | |
| %p | |
| Assigned to: | |
| %br/ | |
| = f.select("user_id", User.all.collect {|p| [ p.email.to_s, p.id ] }, { :include_blank => true }) | |
| %p= f.submit |
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| class TicketsController < ApplicationController | |
| # before_filter :find_person | |
| # before_filter :find_company | |
| # before_filter :find_user | |
| # before_filter :find_ticket, :only => [:show, :edit, :update, :destroy] | |
| def show | |
| @ticket = Ticket.find(params[:id]) | |
| # @comments = Comment.all | |
| # @comment = @ticket.comments.build | |
| end | |
| def new | |
| @ticket = Ticket.new | |
| #@ticket = @person.tickets.build | |
| end | |
| def create | |
| @ticket = Ticket.new(params[:ticket]) | |
| @user = current_user | |
| if @ticket.save | |
| redirect_to @ticket, :notice => 'Ticket was created successfully' | |
| else | |
| flash[:notice] = 'Ticket was not created Successfully.' | |
| render = 'new' | |
| end | |
| end | |
| def edit | |
| end | |
| def update | |
| if @ticket.update_attributes(params[:ticket]) | |
| flash[:notice] = "Ticket has been updated." | |
| redirect_to [@person, @ticket] | |
| else | |
| flash[:alert] = "Ticket has not been updated." | |
| render :action => "edit" | |
| end | |
| end | |
| def destroy | |
| @ticket.destroy | |
| flash[:notice] = "Ticket has been deleted." | |
| redirect_to @person | |
| end | |
| private | |
| def find_company | |
| @company = Company.find(params[:company_id]) | |
| end | |
| def find_person | |
| @person = Person.find(params[:person_id]) | |
| end | |
| def find_user | |
| @user = User.find(params[:user_id]) | |
| end | |
| def find_ticket | |
| @ticket = @person.tickets.find(params[:id]) | |
| end | |
| end |
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