flowchart TD
support_request(You have a support request)
squad_member_decision{Can a fellow engineer of your team help?}
devops_champion_decision{Can the DevOps champion of your team help?}
sre_decision{Can the SRE of your team help?}
cloud_support_ask(Ask cloud support)
resolved(Resolved)
support_request-->squad_member_decision
squad_member_decision--Yes-->resolved
squad_member_decision--No-->devops_champion_decision
devops_champion_decision--Yes-->resolved
devops_champion_decision--No-->sre_decision
sre_decision--Yes-->resolved
sre_decision--No-->cloud_support_ask
cloud_support_ask-->resolved
Last active
March 31, 2022 09:32
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Support request flow
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