Created
June 10, 2020 07:39
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Create request/ticket on zendesk using API sample request
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<?php | |
# To enable anonymous requests on zendesk so that you can create new request using API: | |
# - Sign in to Support and go to the Customers page (Admin > Settings > Customers). | |
# - Enable "Anyone can submit tickets". | |
# - Disable "Ask users to register". | |
$data = '{ | |
"request": { | |
"requester": { | |
"name": "Bishwanath Jha", | |
"email": "bishwanathkj@gmail.com" | |
}, | |
"subject": "Test ticket from Public API", | |
"comment": { | |
"body": "Test ticket from Public API!" | |
}, | |
"custom_fields": [ | |
{ | |
"id": "36000060444", | |
"value": "custom_field_value_key" | |
}, | |
{ | |
"id": "11410032422", | |
"value": "custom_field_value_key" | |
} | |
] | |
} | |
}'; | |
$curl = curl_init(); | |
curl_setopt_array($curl, array( | |
CURLOPT_URL => "https://xxxxx.zendesk.com/api/v2/requests.json", | |
CURLOPT_RETURNTRANSFER => true, | |
CURLOPT_ENCODING => "", | |
CURLOPT_MAXREDIRS => 10, | |
CURLOPT_TIMEOUT => 0, | |
CURLOPT_FOLLOWLOCATION => true, | |
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1, | |
CURLOPT_CUSTOMREQUEST => "POST", | |
CURLOPT_POSTFIELDS => $data, | |
CURLOPT_HTTPHEADER => array( | |
"Accept: application/json", | |
"Content-Type: application/json" | |
), | |
)); | |
$response = curl_exec($curl); | |
curl_close($curl); | |
echo $response; |
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