Months ago LAWW shared with us a bunch of access codes to use for specific types of members (BH - EAP - BH+EAP). We had used this access code for a while until now, this started (the issue) this Monday, Feb 10th, 2020
In order to explain our current process, I will be addressing the step by step of how the Genoa QA Team does to register a member on the LAWW site
BH
- kohls, roche, medtronic, ccr, gap
EAP
- kcc, mattress, zynga, vacasa
BH+EAP-Only
- optical, monteray, ABB industrial solution
For these examples I used:
- Kohls (BH)
- Kcc (EAP)
- ABB Industrial Solution (BH+EAP)
For a BH member using the Kohls (Kohls Department Stores) AccessCode/brand
- Go to LAWW stage - URL
- Click on Register link
- Fill out the Personal Information for the new member - Image
- Complete the Create Account step - Image
- Confirm the email account and do login with the new credentials - Image
- Confirm Identity
- Select the access code Kohls Department Stores from the dropdown Image
- The member is redirected to the home page
- Click on the
Find a Resource
then on theVirtual Visit
link from the menu Image - Click on
Get Started
- Image - Enter the
Depression
word on the provider’s search - Image - Find Patrick Aleknavicius on the provider’s list and,
- Click on the
Schedule Appointment
link - Image - The member is redirected to the
Something went wrong
page - Image
For a EAP member using the Kcc (Kimberly-Clark) AccessCode/brand
- Go to LAWW stage site - URL
- Click on Register link
- Fill out the Personal Information for the new member - Image
- Complete the Create Account step - Image
- Confirm the email account and do login with the new credentials - Image
- Confirm Identity
- Select the access code Kimberly-Clark from the dropdown - Image
- The member is redirected to the home page
- Click on the
Find a Resource
then on theVirtual Visit
link from the menu - Image - Click on
Get Started
- Image - Enter the
Patrick Aleknavicius
physician on the provider’s search - Image - At the first search, the physician is not on the list - Image
- I delete all the filters and I changed to
Entire USA
in order to find Patrick - Image - Click on the
Schedule Appointment
link - The member is redirected to the
Something went wrong
page - Image
For a BH+EAP Only member using the ABB industrial solution AccessCode/brand
- Go to LAWW - URL
- Click on Register link
- Fill out the Personal Information for the new member - Image
- Complete the Create Account step - Image
- Confirm the email account and do login with the new credentials - Image
- Confirm Identity
- Select the access code ABB Industrial Solutions from the dropdown - Image
- The member is redirected to the home page
- Click on the
Find a Resource
then on theVirtual Visit
link from the menu - Image - Click on
Get Started
- Image - Enter the
Patrick Aleknavicius
physician on the provider’s search - Image - Click on the
Schedule Appointment
link - Image - The member is redirected to the
Something went wrong
page - Image